I didn't get my purchase

I GOT A RECEIPT BUT HAVEN'T RECEIVED MY GOODS

If you received a receipt but haven’t received your goods, it may be due to one of the following reasons:

• Possible delivery delay
  The game may be delayed in processing your purchase.
  Contact the game’s support team with your receipt to confirm the status of your purchase.
  
  
• Purchase was made on the wrong game account
  Check with the game’s support team to see if your purchase can be transferred to the correct account.

For further assistance, reach out to the game’s support team or contact us at help.appcharge.com with your receipt details.